![]() ![]() It is recommended to install the Headwind Remote server on a separate virtual machine. It is platform-independent and doesn’t require any additional desktop software to be installed. The web application works best on a PC, in any web browser supporting WebRTC, for example, Chrome. The server is running inside a Docker container and can be installed onto any Linux server (however Ubuntu Linux 18.04 and above is recommended). Headwind Remote Control software consists of a mobile agent, a server and a web application. Open source and platform-independent software The mobile agent is started remotely and automatically starts the support session without any user interaction from the device side. Diagnostics and troubleshooting of a standalone kiosk.Improper work or faults of a mobile device.Troubles with a third party application.The Headwind Remote plugin can help you and your users in various situations, for example: Headwind MDM launcher automatically starts an agent which establishes connection between the remote control agent and the browser application on the PC, mirrors the screen of a mobile device, and plays gestures you’re performing on a virtual device screen. Once a remote support is requested, you just click a “Remote Control” submenu item in the device list. The Headwind Remote plugin is installed on each mobile device. If you need to provide remote technical support to your mobile users, you can order an optional component of Headwind MDM for the remote access to mobile devices. Open source remote control of Android devices ![]()
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